7/03/2007

PR People Still Botch Blogger Outreach


In a post on her blog, CK's Blog, my friend and marketing expert Christina Kerley recently explored the issue of Blogger Outreach by public relations people and why they often botch it.

Bloggers are now key influencers in many marketplaces, especially technology and consumer goods. It's as important to familiarize influential bloggers with a product or service as it is reaching journalists and analysts.

The question is how you go about doing that. In Christina's post she offers conclusions about the ways PR people have messed up with her. The cool thing about Christina is she always has constructive advice. Here she offers suggested Pitch Practices for PR practitioners.

In response to her excellent post, I offered my own comment (excerpt below).

It's all a Conversation. And Conversations Shape Markets.
I am a PR guy who shares information about my clients with esteemed and influential bloggers. Each outbound communication is a conversation and I think that's how PR people need to approach it. I'm usually introducing a service or product, and inviting a blogger to speak with my client rep to learn more.

For these invitations to work, the pitch letter needs to short, sweet and to the point. Make the case, and explain the value proposition for the blogger, for his/her audience, and ultimately for the marketplace. If it's a smart proposition, and a win-win-win, you might set up a meeting or phone briefing.

We are all learning how to communicate and support each other. Bloggers want to know what's new, and PR people and their clients often can share that information.

In the end, it's all a conversation. And conversations shape markets. So PR people: listen up and do your homework. Think smart and add value. Then you can earn relationships with bloggers who will welcome and read your emails.

2 comments:

CK said...

I am so glad you posted this because you're a PR pro and you get to set that example with your clients--and the industry overall.

I think you should be one of the thought leaders that these PR pubs are talking to (others are not giving such sage advice). But you're active in this space. You understand not only how to pitch major media but the nuances and considerations for people who write everyday because they're passionate (not because they're paid). It is so important that experienced pros are leading these pitches because so many co's place interns against it and they hurt their brands...and waste bloggers' time. And yet bloggers can post good or ill in a flash--so wouldn't we want to get those messages right?

And I'm so excited that your good practices will be featured in the upcoming eBook. Just another example of how much you're a part of this community. Have a fabulous 4th and much congrats on all the well-deserved coverage.

PS: I had a very positive interaction with a pitch that very same day and I also posted on it (I want to show good and bad examples), it's here and might wind up in getting more money to charity: http://www.ck-blog.com/cks_blog/2007/07/good-pitches-th.html

S. Neil Vineberg said...

Thanks, CK. Your sage advice and brilliant talent are truly appreciated.